Orders can be cancelled within 1 hour of placing them, from your order confirmation email.

After that we start sourcing and reserving your items, so we cannot cancel, change quantities, or refund a price difference.

Address changes are possible until the order ships: message us with your order number.

Pre-orders ship within a few business days after the official Japanese release date shown in the product title.

If your order also contains in-stock items or several pre-orders, everything ships together once the last item arrives.

Want some items sooner? Place them as a separate order.

Release dates are set by the manufacturer and can change; we email you if they do.

We ship worldwide from Osaka, Japan by FedEx with full tracking.

Typical delivery after dispatch: Priority 1–3 business days, International Connect Plus 2–5, Economy 3–5.

Shipping is calculated by weight and destination: add items to your cart and enter your address to see the exact cost.

No weekend or Japanese-holiday pickups. We do not ship within Japan.

Our prices include the item and shipping only.

Any import duty, VAT/GST and the carrier's clearance fee are charged by your country when the parcel arrives and are paid by you to FedEx.

Amounts vary by country: check with your local customs before ordering.

We declare the real value and cannot mark parcels as gifts.

Everything we sell is brand-new, authentic stock bought through official Japanese distributors: no counterfeits, no resealed items.

A "sealed box" is an unopened box with the factory shrink wrap intact (a few Bandai products ship without shrink wrap; those are listed as "No Shrink Wrap").

Unless the title says otherwise, cards are Japanese-language editions.

Sealed cases are available for selected products; where offered, you will see a "Sealed Case" option on the product page.

Trading-card prices follow the Japanese market and can move up or down daily.

The price you pay is fixed at checkout: we do not adjust or refund differences afterwards, and pre-order prices are not lowered later.

Discount codes are sent to newsletter subscribers when a new pre-order opens: sign up at the bottom of the page.